Shop Policies

Order Processing

• Note that processing time is separate from shipping time.
• Order fulfillment typically takes 3-5 business days (Monday-Friday). Once shipped, delivery is handled by USPS/DHL according to your chosen shipping method.

Shipping Information

• Exact delivery dates cannot be guaranteed.
• Customers are responsible for providing correct shipping details.
• Address changes must be requested within 24 hours of purchase. We'll try to accommodate, but processing starts promptly and changes may not be possible once packaging begins.
• If a package is returned due to incorrect address, contact us at hello@handydandyclues.com. Reshipment costs will be the customer's responsibility.

International Orders

• Customers are liable for any customs fees and import taxes, which are calculated at checkout.

Our Policies

• At this time, we do not accept returns or exchanges.
• Order modifications, including cancellations and address changes, are only possible within 24 hours of purchase, subject to processing status.
• We cannot merge separate orders.
• Please contact us about any order issues within 60 days. We cannot assist with matters beyond this timeframe.

Purchase Limits

• As of May 2024, we limit purchases to 10 notebooks per customer. Orders exceeding this limit will be cancelled and refunded.