Shipping (US)
How long will it take for my order to ship?
We normally ship in 3-5 days.
How is shipping cost calculated?
We are offering free shipping for a limited time!
How can I track my order?
Once you've completed your order, you'll receive a confirmation email with your unique order number. As soon as your items are shipped, we'll send you tracking information. Please note that it may take up to 24 hours for the tracking details to become active.
Can you check the status of my shipment/give me more details?
Our knowledge of your shipment is limited to what's displayed on the tracking page. For more detailed information, we recommend contacting the shipping carrier directly.
Once your package has left our facility, we cannot be held responsible for any delays or delivery issues that may occur.
In cases where your package is returned to us due to an incorrect shipping address, please contact us at hello@handydandyclues.com
I don't see my confirmation and/or shipping confirmation email. Where is it?
If you're having trouble finding our notification, be sure to check your promotional, junk, and spam folders, as it may have been filtered there. To ensure you don't miss any future communications from us, consider adding our email address to your safe senders list or marking us as a trusted sender in your email client.
Cancellations & Returns
Can I cancel my order?
If you need to cancel your order, please get in touch with us as soon as possible. For major product launches, we offer a 24-hour window for cancellations.
To request a cancellation, email us at hello@handydandyclues.com
Please note that we process orders rapidly, so we may not always be able to accommodate all cancellation requests.
What's your return & exchange policy?
Currently, we do not offer returns or exchanges on our products.
However, if you encounter any issues with your purchase, please don't hesitate to reach out to us at hello@handydandyclues.com. We're here to help address any concerns you may have with your item.